Delucia Insurance Agency

Frequently Asked Questions

Delucia Insurance Agency answers many of the most commonly asked questions about insurance options, coverages, deductibles, and insurance compliance. We're here to answer your questions.

Frequently Asked Questions2026-06-13T16:31:19-05:00

General Insurance FAQs

What factors can affect the cost of my automobile insurance?2026-06-22T13:19:47-05:00

A number of factors can affect the cost of your automobile insurance, some of which you can control and some that you can’t.

The type of car you drive, the purpose the car serves, your driving record, and where the car is garaged can all affect how much your automobile insurance will cost.

Even your marital status can affect your cost of insurance. Statistics show that married people tend to have fewer and less costly accidents than single people do.

What’s the difference between Collision Physical Damage Coverage and Comprehensive Physical Damage Coverage?2026-06-22T13:19:46-05:00

Collision Physical Damage Coverage is defined as losses you incur when your automobile collides with another car or object. For example, if you hit a car in a parking lot, the damages to your car will be paid under your collision coverage.

Comprehensive Physical Damage Coverage provides coverage for most other direct physical damage losses you could incur, including theft. For example, damage to your car from a hailstorm would be covered under your comprehensive coverage.

I have an older car that currently has a very low market value. Do I really need to purchase automobile insurance?2026-06-22T13:19:45-05:00

Most states have insurance laws that require drivers to have at least some automobile liability insurance. These laws were enacted to ensure that victims of automobile accidents receive compensation when their losses are caused by the actions of another individual who was negligent.

It’s often the case that the cost of repairing the damages to an older car is greater than its value. In these cases, your insurer will usually just “total” the car and give you a check for the car’s market value less the deductible. Many people with older cars decide not to purchase any physical damage coverage.

As the medical director, am I personally protected if a claim arises from care provided at the clinic?2026-06-22T13:19:41-05:00

Yes — this is typically addressed through a combination of professional/medical liability coverage and Directors & Officers (D&O) liability. Professional liability protects against claims tied to clinical services like ultrasounds or medical consultations, while D&O coverage protects board members and leadership (including medical directors serving in a governance capacity) from claims related to decisions made in that role. The Pro-Life Protection Program™ is built to review both of these together so there’s no gap between your clinical role and your leadership role.

We use volunteers to assist with intake, peer counseling, and administrative work — are they covered the same way as paid staff?2026-06-22T13:19:41-05:00

Not automatically. Volunteer-related exposures are treated as their own category of risk because volunteers often aren’t covered the same way employees are under workers’ compensation or general liability. This is reviewed specifically so that the people supporting your clinic — whether paid or volunteer — aren’t operating in a coverage gap.

If a staff member is injured on the job — say, during a medical procedure or while assisting a patient — is that workers’ comp, professional liability, or something else?2026-06-22T13:19:40-05:00

It depends on the nature of the injury, but workers’ compensation is the foundational coverage for staff injuries during the course of employment, separate from professional liability (which addresses claims of harm to patients/clients) or general liability (which addresses third-party injuries on your premises). Part of the value of a coordinated review is making sure these lines don’t have unintentional overlaps or gaps between them.

We’ve had the same insurance broker for years and assume our coverage is “fine” — why would we need a specialized review?2026-06-22T13:19:39-05:00

Standard policies are often built for general nonprofits and may not be written with clinic-specific exposures — like APR services, ultrasound operations, or abuse/molestation claims involving vulnerable populations — in mind from the start. A specialized review doesn’t assume your current coverage is wrong; it simply checks each of these areas against your actual operations, since gaps often aren’t visible until a claim happens. Given that this review is offered as a starting point with no cost or pressure, it’s typically a low-risk way to confirm (or correct) what you already have.

What kinds of questions should I be expected to answer when I apply for an insurance policy? Why do insurers need so much information?2026-06-22T13:19:47-05:00

When you apply for an insurance policy, you’ll be asked a number of questions. Among other things, the agent might ask you your name, age, gender, and address. You’ll also be asked a number of other questions which will be used to determine how likely you are to make a claim.

When an insurance company is deciding whether or not to offer automobile insurance to a potential customer, they will want to know about the person’s previous driving record, whether they have any recent accidents or tickets, and what type of car is to be insured.

Insurance companies have different programs for different customers. Adults with good driving records will generally pay less for auto insurance than a young driver with traffic tickets will. In order to determine which program you qualify for, an insurance company needs basic information about you.

In addition to your age, gender, and driving experience, they will also need information about the vehicle you drive and how you drive it to determine a fair price. For example, a large luxury car costs more to repair or replace than a sub-compact, and someone who commutes 30 miles each way is more likely to be in an accident than someone who rides the bus to work and drives only on weekends.

What are the advantages to using an agent to purchase insurance?2026-06-22T13:19:48-05:00

By using an agent to purchase insurance, the policy holder receives more personal service. An agent with whom there is direct contact can be vital when purchasing a product and absolutely necessary when filing a claim. A local independent agent is able to deliver quality insurance with competitive pricing and local, personalized service.

Business Interruption

Can Business Interruption Insurance be customized for different industries?2026-06-22T13:20:22-05:00

Absolutely. Business Interruption Insurance can be tailored to meet the unique needs of different industries, ensuring that the specific risks and operational requirements of your business are adequately covered.

Does Business Interruption Insurance cover utilities and rent?2026-06-22T13:20:23-05:00

Yes, Business Interruption Insurance covers ongoing operating expenses such as utilities, rent, and payroll, helping your business stay afloat during the interruption period.

Is Business Interruption Insurance included in standard property insurance?2026-06-22T13:20:23-05:00

No, Business Interruption Insurance is usually an add-on or rider to a standard property insurance policy. It must be specifically requested and included in your coverage plan.

How long does Business Interruption Insurance cover lost income?2026-06-22T13:20:24-05:00

The coverage period, known as the indemnity period, usually lasts until your business resumes normal operations, but it is subject to a maximum time limit specified in your policy.

What does Business Interruption Insurance not cover?2026-06-22T13:20:24-05:00

Business Interruption Insurance typically does not cover losses due to pandemics or infectious disease outbreaks. For such coverage, you might need a specialized policy or endorsement.

How often should I review my Business Owners Policy?2024-08-17T17:14:16-05:00

It’s recommended to review your BOP annually or whenever there are significant changes in your business, such as expansion, new services, or changes in ownership. Regular reviews ensure that your coverage remains adequate and up to date with your business needs.

What should I consider when choosing a Business Owners Policy Provider?2024-08-17T17:14:16-05:00

When selecting a BOP provider, consider factors such as the provider’s reputation, customer service, claims handling process, and the flexibility of coverage options. It’s important to choose a provider that understands your industry and can offer the support you need.

Can I customize my Business Owners Policy?2024-08-17T17:14:16-05:00

Yes, a BOP is highly customizable. You can add endorsements or additional coverages to address specific risks unique to your business, ensuring that you have comprehensive protection tailored to your needs.

How much does a Business Owners Policy cost?2024-08-17T17:14:16-05:00

The cost of a BOP varies depending on factors such as the size of your business, industry, location, and coverage limits. It’s best to get quotes from multiple providers to find the most affordable option for your specific needs.

What does Business Owners Policy Insurance not cover?2024-08-17T17:14:16-05:00

A BOP typically does not cover professional liability, workers’ compensation, health and disability insurance, or commercial auto insurance. For instance, if your business involves providing professional services, you would need separate professional liability insurance to cover errors or omissions in your work.

Workers Compensation

How long do employees have to file a Workers’ Compensation claim?2024-08-17T17:14:16-05:00

The time frame for filing a Workers’ Compensation claim varies by state, but it typically ranges from 30 days to two years from the date of the injury. It’s important for employees to report injuries as soon as possible to ensure timely processing and receipt of benefits.

Can employees sue their employer if they have Workers’ Compensation Insurance?2024-08-17T17:14:16-05:00

In most cases, Workers’ Compensation Insurance prevents employees from suing their employer for work-related injuries. This coverage is designed to provide benefits without the need for litigation. However, employees can still sue in cases of gross negligence or intentional harm by the employer.

Employment Practices

How long do employees have to file a Workers’ Compensation claim?2024-08-17T17:14:16-05:00

The time frame for filing a Workers’ Compensation claim varies by state, but it typically ranges from 30 days to two years from the date of the injury. It’s important for employees to report injuries as soon as possible to ensure timely processing and receipt of benefits.

Can employees sue their employer if they have Workers’ Compensation Insurance?2024-08-17T17:14:16-05:00

In most cases, Workers’ Compensation Insurance prevents employees from suing their employer for work-related injuries. This coverage is designed to provide benefits without the need for litigation. However, employees can still sue in cases of gross negligence or intentional harm by the employer.

Professional Liability

How do I file a claim with my Professional Liability Insurance?2024-08-17T17:14:15-05:00

To file a claim, you should contact your insurance provider as soon as possible. They will guide you through the process, which typically includes providing details about the claim, submitting necessary documentation, and cooperating with any investigations.

Is Professional Liability Insurance tax-deductible?2024-08-17T17:14:15-05:00

Generally, premiums paid for Professional Liability Insurance are tax-deductible as a business expense. However, it’s best to consult with a tax professional to understand the specifics of your situation.

Can I add additional insureds to my Professional Liability Insurance?2024-08-17T17:14:15-05:00

Yes, many policies allow you to add additional insureds, such as clients or business partners, which can be beneficial in contractual agreements.

How much Professional Liability Insurance do I need?2024-08-17T17:14:16-05:00

The amount of coverage you need depends on the size of your business, the nature of your services, and the risks involved. It’s advisable to assess your specific needs with an insurance expert to determine the appropriate coverage limits.

What does Professional Liability Insurance not cover?2024-08-17T17:14:16-05:00

Professional Liability Insurance does not cover intentional wrongdoing, bodily injury, property damage, or non-professional activities. For these types of risks, General Liability Insurance is more appropriate.

Cyber Liability

Can Cyber Liability Insurance help with business recovery after an attack?2024-08-17T17:13:59-05:00

Yes, Cyber Liability Insurance can cover business interruption costs, helping your business recover lost income and additional expenses incurred while restoring operations after a cyberattack.

What is the difference between Cyber Liability Insurance and Data Breach Insurance?2024-08-17T17:13:59-05:00

While both types of insurance provide coverage for cyber incidents, Cyber Liability Insurance typically offers broader protection, including business interruption, cyber extortion, and regulatory fines, whereas Data Breach Insurance focuses mainly on the costs associated with data breaches.

Is Cyber Liability Insurance necessary if I have strong cybersecurity measures in place?2024-08-17T17:13:59-05:00

Even with robust cybersecurity measures, no system is completely immune to cyber threats. Cyber Liability Insurance provides an additional layer of protection, covering the financial losses and recovery costs associated with a cyber incident.

How does Cyber Liability Insurance help with regulatory compliance?2024-08-17T17:13:59-05:00

Cyber Liability Insurance can cover the costs associated with meeting regulatory requirements, such as notification expenses, legal fees, and fines or penalties for non-compliance with data protection laws.

What does Cyber Liability Insurance not cover?2024-08-17T17:13:59-05:00

Cyber Liability Insurance typically does not cover physical damage to hardware, bodily injury, or property damage. For these types of coverage, you would need a General Liability or Property Insurance policy.

Commercial Auto

How is HNOA different from a personal auto policy?2026-06-22T13:20:09-05:00

A personal auto policy typically does not cover business use of your vehicle. HNOA provides the necessary liability coverage for business-related driving of non-owned vehicles, filling the gap left by personal auto policies.

Does HNOA cover my personal vehicle when I use it for business purposes?2026-06-22T13:20:09-05:00

Yes, HNOA provides liability coverage when you use your personal vehicle for business tasks. However, it does not cover physical damage to your vehicle.

Can HNOA be added to an existing business insurance policy?2026-06-22T13:20:10-05:00

Yes, HNOA can often be added as an endorsement to an existing commercial auto or general liability policy, providing an additional layer of protection.

Do I need HNOA if my employees rarely use non-owned vehicles?2026-06-22T13:20:10-05:00

Yes, even occasional use of non-owned vehicles for business purposes can expose your business to significant risks. HNOA provides essential coverage for these scenarios.

What does Hired & Non-Owned Auto Insurance not cover?2026-06-22T13:20:11-05:00

HNOA does not cover physical damage to the hired or non-owned vehicle itself. For protection against damage to the vehicle, you would need comprehensive and collision coverage.

What information do I need to provide to get a quote?2024-08-17T17:14:15-05:00

To get a quote for Commercial Auto Insurance, you will need to provide details about your business operations, the types and number of vehicles to be insured, the primary use of each vehicle, driver information, and any previous claims history. This information helps insurers assess risk and provide an accurate quote.

How does Commercial Auto Insurance differ from Personal Auto Insurance?2024-08-17T17:14:15-05:00

Commercial Auto Insurance covers vehicles used for business purposes and typically offers higher liability limits than Personal Auto Insurance. It also includes coverage options specifically designed for business use, such as Hired and Non-Owned Auto Coverage and higher liability limits.

Can I insure multiple vehicles under one policy?2024-08-17T17:14:15-05:00

Yes, Commercial Auto Insurance allows you to cover multiple vehicles under a single policy. This is particularly beneficial for businesses with a fleet of vehicles, providing comprehensive coverage and simplifying policy management.

Do I need Commercial Auto Insurance if my employees use their own cars?2024-08-17T17:14:15-05:00

Yes, if your employees use their personal vehicles for business purposes, you should consider Hired and Non-Owned Auto Coverage. This policy provides liability protection in case an employee’s personal vehicle is involved in an accident while performing business tasks.

What does Commercial Auto Insurance not cover?2024-08-17T17:14:15-05:00

Commercial Auto Insurance does not cover intentional damage, personal belongings inside the vehicle, or certain types of business equipment. For coverage of personal belongings, consider Personal Property Insurance. For business equipment, Inland Marine Insurance may be appropriate.

Commercial Property

How often should I review my Commercial Property Insurance policy?2024-08-17T17:14:16-05:00

 It’s advisable to review your policy annually or whenever significant changes occur in your business, such as renovations, purchasing new equipment, or changes in inventory levels, to ensure your coverage remains adequate.

What should I do if I need to file a claim?2024-08-17T17:14:16-05:00

Contact your insurance provider immediately to report the incident. Document all damages with photos and keep records of related expenses. Your provider will guide you through the claims process.

Can I bundle Commercial Property Insurance with other types of insurance?2024-08-17T17:14:16-05:00

Yes, many insurance providers offer package policies, such as a Business Owner’s Policy (BOP), which combines Commercial Property Insurance with General Liability Insurance and other coverages for a comprehensive protection plan.

How do I determine the right amount of coverage for my business?2024-08-17T17:14:16-05:00

Evaluate the replacement cost of your building and contents, considering factors like location, industry-specific risks, and the value of your assets. It’s essential to choose coverage limits that fully protect your investment.

What does Commercial Property Insurance not cover?2024-08-17T17:14:16-05:00

Commercial Property Insurance typically does not cover damages from floods or earthquakes. Separate policies, like Flood Insurance or Earthquake Insurance, are required for these specific risks.

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